Mango Beach House Terms & Conditions

Booking and Payment

Bookings are confirmed by:

  • Payment of a deposit.

The balance of the tariff may be paid by:

  • EFT - we will provide our bank details
  • You authorizing us to debit your credit card - we do prefer EFT payment as it avoids credit card fees

Payment date:

  • For bookings of 1 week or less, the balance of your invoice must be paid the week before your arrival

Cancellations

  • Cancellations made within 2 weeks of the booking may forfeit their deposit.

Occupancy Terms

  • Arrival time is 2pm or after
  • Departure time is 10am or earlier
  • Exceptions can be made by arrangement prior to the booking.
  • Keys will be made available at the property via a lock-box with a code

Some pets may be allowed, subject to prior disclosure and agreement with us. There is an extra tariff for approved pets.

Smoking is NOT permitted in the house.

Furniture may NOT be moved between houses or between rooms within the house.

On a Friday morning, guests are requested  to put garbage bins on the nature strip ready for collection.

On exit, houses must be left tidy with all garbage wrapped and removed to the outside bins.

Cleaning

Included in the standard tariff is a vacate clean.   This includes:

  • A thorough cleaning of the house
  • Change of linen and towels

Extra charges

We reserve the right to debit your credit card for:

  • Costs associated with property damage or loss, if any
  • Cleaning time and costs greater than 4 hours
  • Costs associated with clean up of cigarette butts, rearranging furniture or removal of rubbish

Please note: we will not debit your card without first explaining the extra costs to you.